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Return and exchange of goods.
8.1. Defects of the sold goods are removed, low-quality goods are replaced, returned in accordance with the 2001 order of the Minister of Economy of the Republic of Lithuania. June 29 by order no. 217 "Regarding the approval of the rules for the return and exchange of items" approved by the rules for the return and exchange of items, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania. In all cases, money for returned goods is transferred only to the payer's bank account.
8.2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, by informing the Seller by means of communication specified in the contact section, i.e. email by mail: info@plumbingcenter.lt, indicating the name of the product to be returned, the order number and the reasons for the return.
8.3. When returning goods to the buyer, it is necessary to comply with the following conditions:
8.3.1. the returned item must be in its original, neat packaging;
8.3.2. the product must be undamaged by the Buyer;
8.3.3. the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
8.3.4. the returned product must be in the same configuration as the Buyer received it;
8.3.5. when returning the product, it is necessary to present the document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
8.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.
8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.
Note: the buyer can cancel the order by informing the seller by e-mail. by e-mail: info@plumbingcenter.lt at least 24 hours before, otherwise, if he does not do so and the product (order) has already been shipped, the customer must cover the costs of transportation and return of the order agreed with the seller.